through asking and listening, support is responsive to varied needshrough asking and listening, support is responsive to varied needs
Support is genuinely motivated.
Developing understanding of disaster recovery processes and realities is essential at all levels, not just at the ground, along with role preparation and on-going education of the supporters themselves.
Connections and efforts to understand the realities faced by supporters on the ground are consciously created and retained.
Be aware of ‘the load’ people carry, be wary of inadvertently adding extra burden, and work to lighten and share the load where possible.
Support is needed to maintain wellbeing and functioning, and is not simply a curative measure once concerns arise.
Support is equitably available within teams, across teams, across time, and across types of organisations and supporters.
Ensure sufficient autonomy, flexibility of systems and ways of operating to responsively support communities in the post-disaster environment, within a framework which provides clear direction and guidance
Wellbeing and support of your people and practice of self-care becomes an essential part of the culture, language and expectations at all levels.
Ensure the wellbeing of your people does not slip off the radar through the formation of frameworks, processes and dedicated resourcing.
Link with peers facing similar challenges, with ‘buddies’ within the team, with professional supervision and with others with previous lived recovery experience.
Build in opportunities for reflection, for acknowledging efforts and to identify and celebrate success.