All Right? Campaign. http://allright.org.nz The All Right? Campaign is a collaborative initiative aiming to promote well-being in post-earthquake Canterbury, with messaging, tools and research to support the general population. New Zealand Red Cross is one of the collaborative partners and, although not designed for this purpose, has found the campaign resources instrumental in attempts to raise awareness and support well-being within our Red Cross people in Canterbury.
Antares Foundation. (2012). Managing Stress in Humanitarian Workers: Guidelines for good practice (3rd Ed). Amsterdam. www.antaresfoundation.org. A valuable good-practice guide for supporting humanitarian workers across all phases of the deployment cycle.
Australian Centre for Posttraumatic Mental Health. (2011). Development of guidelines on peer support using the Delphi methodology. www.acpmh.unimelb.edu.au Guidance to inform peer support programmes.
Australian Red Cross. (2010). Communicating in Recovery. Carlton, Vic: Australian Red Cross. Valuable guidance for communicating with varying audiences post-disaster. Australian Red Cross also runs training based upon the materials.
Center for Creative Leadership.(2007). Empathy in the workplace: A tool for effective leadership. Greensboro, NC: Gentry W. A., Weber, T. J., Sadri, G.www.ccl.org/leadership/pdf/research A white paper linking empathic leadership to organisational performance, with suggestions for implementation.
Hartsough, D. M., & Myers, D. G. (1985). Disaster work and mental health: Prevention and control of stress among workers. Washington DC: Substance Abuse and Mental Health Services Administration. A comprehensive guide relating to workers responding in the earlier post-disaster context.
Headington Institute website. www.headington-institute.org Information and resources relating to support of humanitarian workers.
International Federation of Red Cross and Red Crescent Societies. (2009). Managing Stress in the Field (4th Ed.) Geneva: IFRC. http://www.ifrc.org/en/what-we-do/health/publications/ A resource related to managing stress for humanitarian workers in the field.
Mandala Foundation website. www.mandalafoundation.org.au Information and resources relating to support of humanitarian workers.
McNaughton, E. (2013). Leadership, wisdom and the post-disaster recovery process. http://elizabethmcnaughton.com/2013/03/20/leadership-wisdom-and-the-post-disaster-recovery-process/ Elizabeth McNaughton’s Winston Churchill Fellowship report on disaster recovery leadership includes insights on workforce resilience, and can be accessed from Elizabeth’s blog.
New Economics Foundation. (2008). Five ways to well-being.http://www.neweconomics.org/publications/entry/five-ways-to-well-being-the-evidence Five evidence-based, accessible strategies to support well-being useful for individuals and for workplaces.
New Economics Foundation. (2014). Well-being at work: A review of the literature. www.nef-consulting.co.uk/well-being-at-work/ A useful review of the key drivers of well-being in the workplace—in a non-disaster context.
Nilakant, K., Walker, B., Rochford, K., van Heugten, K. (2014). Leading in a post-disaster setting: Guidance for human resource practitioners. New Zealand Journal of Employment Relations, 38, 1-13. Useful guidance for HR personnel supporting teams post-disaster.
Orloff, L. (2011). Managing Spontaneous Community Volunteers in Disasters: A field manual. New York: CRC Press. A guide to managing and supporting spontaneous community volunteers after a disaster, informed by personal experience.
Resilient Organisations. www.resorgs.org.nz A public research initiative based in New Zealand, featuring research and insights into what makes organisations resilient, along with resources and tools - including Staffed or Stuffed: Creating Resilience through your people - http://tinyurl.com/resilience-through-people
Snider, L. (2013). Caring for volunteers: A psychosocial support toolkit. Copenhagen: International Federation of Red Cross and Red Crescent Reference Centre for Psychosocial Support. A practical and invaluable resource, whilst aimed at caring for volunteers during disaster response, has transferable guidance and tools, which can be applied to long-term recovery.
van Heugten, K. (2014). Human Service Organizations in the Disaster Context. New York: Palgrave Macmillan. In the Canterbury post-earthquake environment Dr Kate van Heugten paints a vivid picture of the political complexity and resultant challenges faced by human service workers in their roles.
van Heugten, K. (2011). Social Work Under Pressure: How to overcome stress, fatigue and burnout in the workplace. London: Jessica Kingsley Publishers. Discussion of workplace stress theories and useful strategies for support (and self-supporting) social workers in their high pressure and demanding roles in a non-disaster environment.
van Heugten, K. (2013). Supporting human service workers following the Canterbury earthquakes. Aotearoa New Zealand Social Work, 25, 35-44.
Supporting the supporters: The 12 principles - A presentation to Canterbury Recovery Funders' Network October 2014